Frequently Asked Questions
Everything you need to know about our minimalist footwear.
How do I know what size to order?
Most of our shoes are designed with a wide toe box and follow standard US sizing. We recommend checking our detailed Size Guide on each product page for specific measurements and fit recommendations.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Simply visit our returns portal to start your exchange or refund process.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your shoes sooner.
Are Lems shoes vegan-friendly?
Yes, we offer a wide selection of 100% vegan styles. You can filter our collections by 'Vegan' to see all models made without animal-derived materials.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the final stage of checkout.
How should I clean my Lems shoes?
We recommend hand washing with warm water and a mild soap. Avoid putting them in the washing machine or dryer, as high heat can damage the materials and adhesives.